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Legal

Terms of Service

Last updated 2026

Agreement

By using Bite24 you agree to these terms. If you don't agree, please don't use the app or website.

Your account

You're responsible for your account and for keeping your login details secure, and for providing an accurate delivery address.

Orders & payment

Prices, taxes and any delivery or platform fees are shown before you pay. Orders are prepared by restaurants and delivered by our partners; once placed, an order may not be cancellable.

Bite24 Plus

Membership benefits apply as described at sign-up. You can cancel anytime; benefits continue until the end of your billing period.

Restaurants & riders

Restaurants prepare your food and riders deliver it. Bite24 provides the platform that connects you and is not the maker of the food itself.

Refunds

If something's wrong with your order, contact support and we'll make it right in line with our refund policy.

Changes

We may update these terms; material changes will be posted here with a revised date.

Contact

Questions about these terms? Email support@bite24.com.

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